❓ Frequently Asked Questions

Find answers to common questions about our service

📝 General Questions

What is WB BHUMI PRINT?

WB BHUMI PRINT is a Chrome extension designed specifically for printing West Bengal land documents (Khatian and Plot details) from the official Banglarbhumi website. It simplifies the process of accessing and printing land records with just one click.

How does the extension work?

After installing the extension, you simply navigate to the Banglarbhumi website, search for the land records you need, and click the WB BHUMI PRINT extension icon in your Chrome toolbar. The extension will format and prepare the document for printing with a single click.

Is my data secure when using this extension?

Yes, your data security is our top priority. We use end-to-end encryption for all data transmission, and we do not store any of your personal documents or login credentials on our servers. The extension only works on the official Banglarbhumi website to ensure security.

👤 Account and Subscription

How long does account approval take?

After completing your payment, your account is typically approved within 1-2 hours. For faster approval, you can send your payment details and registration information to our admin WhatsApp number: +91 8900117504.

Are payments refundable?

No, all payments are non-refundable. We recommend ensuring all your details are correct before making payment. If you encounter any issues with your account or service, please contact our support team for assistance.

What are the subscription plans?

We offer three subscription plans:

  • Basic Plan: ₹10 for 30 days
  • Premium Plan: ₹15 for 60 days
  • Enterprise Plan: ₹25 for 90 days

All plans provide full access to our features, with the main difference being the duration of service.

Can I renew my subscription before it expires?

Yes, you can renew your subscription at any time. Simply visit our website and select a new subscription plan. Your new subscription period will begin immediately after payment confirmation, regardless of your current subscription status.

🔧 Technical Support

Which browsers are supported?

Our extension is designed specifically for Google Chrome and requires Chrome version 70 or higher. We recommend using the latest version of Chrome for the best experience. The extension may not work properly on other browsers.

The extension is not working, what should I do?

Try these troubleshooting steps:

  • Ensure you're on the official Banglarbhumi website
  • Check that the extension is enabled in Chrome (chrome://extensions/)
  • Refresh the page
  • Restart your browser
  • Update Chrome to the latest version

If these steps don't resolve the issue, please contact our support team.

How do I update the extension?

Chrome automatically updates extensions when new versions are available. To manually check for updates:

  1. Go to chrome://extensions/
  2. Enable "Developer mode" in the top right corner
  3. Click "Update" to check for extension updates

You can also uninstall and reinstall the extension from the Chrome Web Store to ensure you have the latest version.

📜 Legal and Privacy

Do you store my Banglarbhumi login credentials?

No, we never access or store your Banglarbhumi login credentials. Our extension works by formatting documents that are already displayed on your screen after you've logged in. We do not have access to your account information or login details.

What is your privacy policy?

We are committed to protecting your privacy. We collect only the minimum information necessary to provide our service, and we do not sell or share your personal information with third parties. For complete details, please read our Privacy Policy.

Still Have Questions?

If you can't find the answer to your question, our support team is here to help.

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